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WE LOVE THE LIBRARY, BUT WE LIVE ON THE WEB

Findings around how academic library users view online resources and services. This report details the findings of a survey of users at seven UK academic libraries. Over 4,000 responses were collected between November 2014 and February 2015. Read more…

TABLE OF CONTENTS

1. Context…………………… 3
2. Headline Findings…..  3
3. Data Analysis…………  4
4. The Respondents…… 5
5. Where Users Access Library Services……  5
6 . What Users Think Of Their Institutional Library’s Online Services……   7
7. How Users Discover And Use Electronic Resources………   7
8. What Users Need To Do With The Online Resources That They Access……   8
9. What Users Think Would Make Content Easier To Use……..   9
10. How Users Imagine The Online Library Could Become More Useful…..  10
11. How Libraries Can Assist In The Making Research Content Easier To Access…….  10
12. Free-Text Responses…….   11
13. My Ideal Online Library In 2020…….  15
Appendix : Online Library Services Survey Instrument…..  19

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